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Workplace E-mail a Continual Problem
It's 2010; everyone knows that e-mails create permanent records which can be used against employers, right? Wrong. Sharing inappropriate jokes, discussing sensitive topics and using personal e-mail accounts at work are a continual problem in the workplace when it comes to e-mail use �C and can be an employer's worst nightmare. You can avoid litigation by making sure that everyone understands what's allowed, what isn't and the consequences for violating your company's policy.
Tips on avoiding litigation
? Don't share inappropriate jokes. This must be old news to everyone at this point, right? Unfortunately not. Recent studies show that nearly 97% of all employees now have access to the Internet and that most employees spend between five and ten hours per week using their personal e-mail accounts �C which often result in the sharing of ��jokes�� that are simply too good not to share. What's one joke, right? The sad truth is that many employees continue to believe that doing so is harmless or that the information will disappear forever by simply hitting the delete button. Yikes,[link widoczny dla zalogowanych]!
? Avoid sensitive topics. When discussing sensitive topics such as accusations of workplace discrimination, it's smart to avoid those discussions via e-mail as they can, and likely will, be used against you. Imagine e-mailing your boss and admitting that someone dropped the ball when investigating a sexual harassment matter �C or even worse �C let it continue because someone was too busy to look into it? Legal experts say that's it often better to meet in person for those conversations. Harassment training can go a long way in preventing this from happening.
? Understand privacy issues with personal e-mail accounts. Most employees use e-mail as their primary source of workplace correspondence. Some continue to believe that using their personal e-mail accounts on Yahoo,[link widoczny dla zalogowanych]!, G-mail or messaging through Twitter and Facebook while at work are private. Not necessarily so. According to a report on National Public Radio (NPR), that data is likely saved to your company's hard drive �C often creating a permanent record. So,[link widoczny dla zalogowanych], an employee using their Yahoo! account to tell a friend about the workplace harassment they've witnessed can come back to haunt you.
How detailed is your workplace e-mail policy?
Equal Employment Opportunity Commission (EEOC) claims are on the rise and e-mail continues to be used against employers to prove racial discrimination, gender discrimination, sexual harassment, hostile work environments and more. Make sure that you have online sexual harassment training along with a detailed workplace e-mail policy and training platform which work for your company �C not against it.
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