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Broken Window Effect (Break Pane Law)
broken window effect: correct and timely remedy the problem is occurring.
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The origin of the broken window effect
Stanford University psychologist Philip
Simba Du (Philip Zimbardo) in 1969 conducted an experiment, he found two identical cars, the car which stopped in the middle Palo Alto, California class communities, while others parked in a relatively cluttered Bronx. The bike parked in the Bronx, he take off the license plate, the roof open, the results the same day had been stolen. The Palo Alto on that one, a week, went unheeded. Later, Zimbardo car's glass with a hammer to knock a big hole. The result,[link widoczny dla zalogowanych],[link widoczny dla zalogowanych], after only a few hours, it disappeared. To the experiment based political scientist and criminologist Karen Wilson proposed a timely maintenance, others may be subject to the connivance of certain exemplary break more windows. Over time, these people broke the windows to create a feeling of disorder, the results in this atmosphere of public apathy, crime will be breeding, prosperity
Broken Window Effect in
our daily lives, often have such an experience: the property of the table, open the door,[link widoczny dla zalogowanych], may the hearts and minds of the students without greed greed; for violation of company procedures or Independent provisions of the act, the organization has not conducted a serious treatment, did not arouse attention of employees, so that even repeated similar acts occurred again; the work is not cost-effective actions, the leaders disagree, (license) to subordinates and waste not corrected,[link widoczny dla zalogowanych],[link widoczny dla zalogowanych], but become increasingly serious. And so on. House if the windows broke, no one to fix it, repeat it soon, other windows will be broken somehow; side of some wall graffiti if not cleansed, and soon covered with a mess on the wall, bear into the the purpose of things. In a very clean place, people would be embarrassed to throw garbage, litter on the ground but once there, people will (have herd mentality) did not hesitate to litter, did not feel ashamed. This is the
institutionalized in business management are nothing new. However, the reality is often the system more effective implementation of the less. Over time, the development of enterprises will be very embarrassed. Employees in the place of the
No.
hundred people there is a local business, the company provides workers working hours must be equipped with card. Although the system provides: If you find work without a license, a fine of 20 yuan each. The first one or two employees do not follow exactly, but the management did not pay attention, do not strictly enforce the requirement. A month later, the employees without work cards from the initial 1,2, the development of almost 50% of the workers do not work with the card, the staff of this holding
U.S. company, the scale was not much, but little is known for fried squid staff. One day, a senior sewing cutting table in the work of Jerry for a while, put the cutting knife before removing the protective shield on the side. No guard, buried a security risk though, but the charge would be more convenient processing of parts and fast number, so that Jerry can be completed in time for the lunch break two-thirds of the parts of the. Unfortunately, Jerry's move into the workshop to be inadvertently caught by a competent inspection behind. Thunder furious charge, so he immediately fitted with the shield after he yelled for a long time standing there, and vowing to set aside a full day of work Jerry. To work the next day, Jerry was informed to see the boss. The boss said: accidents, loss of health and life, that can not afford to compensate the company always ... ....
leave the company that day, Jerry tears, working for several years, Jerry had scenery, where there have been less than satisfactory, but the company never said to him not. Can be different this time, Jerry know, this encounter is the company soul.
in management practice, managers must be highly alert to the individual who appears to be mild, but violated the company's core values of The first fan is not repaired promptly smashed the glass windows, it may bring about irreparable losses.
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Case of Broken Window Effect
New York City Transit Police Chief Bratton has been New York subway is considered to be It was found that in each of seven riders, there is a wanted man; twenty riders in each, there is a carry weapon. The results, starting from the grasp of fare evasion, subway crime rate actually declined substantially improved security. His approach shows that evil is a small evil little hotbed of violent crime. Because these seemingly small, there are symbolic acts of rectifying illegal, has significantly reduced crime.
In Japan, there is a called a We can quote the words of management consultant Mai Jinta to describe its background: faster, and this program so that everyone can understand, obey.
Japanese companies, Workshop labeled with cautionary into a good patient and meticulous work habits. Over time, we all follow the rules,[link widoczny dla zalogowanych], serious work. Practice has proved that this method is an effective operation for the protection of enterprises played a very important role.